About Cop
Cop is an online storefront for Québec’s independent retail: independent stores, brands and other sellers approved by Cop sell their footwear, clothing and accessories through it, in English and French. It is operated by COP INC., a corporation registered in Québec, Canada.
Independent stores and brands
The items on cop.boutique are listed and shipped by independent sellers: independent stores, brands selling their own products and other sellers approved by Cop. Every product page names the seller next to “Sold by”. Sellers ship orders directly from their own location; orders do not pass through a Cop warehouse.
What Cop does
Cop runs the store and its catalogue, the checkout and payments, customer service, return requests and Cop Buyer Protection. You pay COP INC., not the seller; card payments are processed by Stripe. Cop pays the seller only after the order has shipped and at least 7 days after delivery.
How sellers are approved
Before their offers can be bought, sellers accept Cop’s seller agreement, keep a payment card on file with Cop, provide identity and address documents and complete an identity check. A new product must be approved by Cop before it is added to the catalogue. Only authentic products may be sold; selling counterfeit goods can lead to the offer’s removal and the suspension of the seller.
Before you buy
Every product page shows the price in Canadian dollars, the item’s condition, the seller, the delivery cost and estimated delivery date, and the offer’s return terms. Sales taxes and delivery are shown at checkout before you pay.
Policies
Purchases are governed by the following policies, available in English and French.
Contact
Our customer service team answers by chat, through the Message Center and by email. COP INC.’s business details are below.
Business information
- Legal name
- COP INC.
- Store name
- Cop
- Website
- cop.boutique
- Based in
- Québec, Canada
- Mailing address
- 3 Place Ville-Marie, Suite 400Montréal QC H3B 2E3Canada
- Québec enterprise number (NEQ)
- 1176475029
- GST/HST number
- 769913468RT0001
- QST number
- 1228451351TQ0001