Pre-Orders

 Pre-order your favorite new release with The Cop Shop  

(Disclaimer) : Due to the situation with COVID-19, shipping of pre-ordered goods may be delayed. (IMPORTANT) - Please read the description of the product to find out when an item may ship.   

 

What are pre-orders ?   Pre-orders are advanced purchases made on new upcoming merchandise that is scheduled to be shipped for a specific future date. Any item that is listed as a pre-order will have its own specific shipping date.  


The estimated shipping period is located in the description of each pre-order item. Please make note of each pre-order ending date and estimated shipping time before purchasing.   


All pre-orders ship within the time frame stated in the product description. The date can be found on product page.


You may cancel your pre-order but a 20% restocking fee may apply. Please make sure to contact us 24-72 hours before the release date. Refunds and Cancellations will only be issued to the original payment method.  


Refunds and cancellations on pre-orders will only be processed in the following scenarios...  

 

- Release is completely cancelled. NOT if the release date is changed.

 

    - Release is exclusive to a Specific Retailer.

     

      - Unforeseen inventory issue or delay on our end.

       

      - Error on pricing on our end. 

       

          Once your PRE-ORDER has shipped, tracking info will be automatically sent via App Push Notification and/or E-Mail.   

         

        By purchasing from Thecopshop.ca, you agree to all rules and conditions stated in our Policy Section  

         

        Disclaimer : We are not responsible nor have any control over brand manufacturer defects. All sneakers are 100% authentic & brand new.  In the rare scenario of any defects, they are entirely on the brands quality control team & we do not claim any responsibility. We will not offer any refunds / exchanges / returns or cancellations in this case.  

         

        Disclaimer : Select pre-orders will have mock-up photos in place before Official Images are released to the public, by the brand. This is only provided to give an idea of what to expect for the release. Product description, Color & Style Code will be as accurate as possible and updated accordingly if needed.  

         

        Disclaimer : If a Shipping Delay occurs on our end past the time frame stated in the Pre-Orders product description, you will be offered the option to keep your pre-order and wait for the our shipment to arrive  or receive a full refund to the original payment method.